Frequently Asked Questions

What is the complete car ordering process?

1. Define the requirements

Select your desired vehicle on the website and click the "Inquire Now" button in the bottom right corner to contact us via WhatsApp. A salesperson will then contact you. Alternatively, you can provide a vehicle link, photos, or vehicle requirements (year, mileage, configuration, budget) and your destination city, and we will match you with a suitable vehicle.

2. Obtain a transparent quote

We provide a one-time total price for the vehicle, which includes vehicle cost, inspection fee, domestic transportation, export service fee, international transportation and customs clearance fees, with no hidden charges.

3. Third-party professional testing

The vehicle undergoes a comprehensive inspection by an authoritative organization, including the exterior, chassis, engine, transmission, interior, electrical system, and accident investigation, and a complete report, photos, and videos are provided.

4. Confirm vehicle purchase

You can review the test results before deciding whether to purchase. If you are not satisfied, you can exchange the vehicle at no extra cost.

5. Document Submission and Contract Signing

Submit your basic information, and we will provide a formal contract that clearly defines the price, time, shipping method, and responsibilities of both parties.

6. Secure payment and foreign exchange settlement

After payment, we complete the bank settlement and initiate the vehicle dispatch process.

7. Waiting to pick up the car

We will regularly update vehicle logistics information until you pick up your vehicle.

⏱ Total duration: Approximately 25–35 days

Are all vehicles inspected before being sold?

We understand that the biggest concern for customers buying a car from another location is the vehicle's condition. Therefore, we have established a rigorous three-tiered quality inspection system to ensure complete transparency:

First layer: Basic condition screening. We will conduct a preliminary assessment of the vehicle to ensure its clear origin and rule out the possibility of it being a vehicle involved in a major accident, burned, or flooded.

Second layer: Professional equipment testing

  • Paint thickness inspection: We use a professional paint thickness gauge to comprehensively measure the thickness of the vehicle's paint, accurately identify and mark any repair marks.
  • Mechanical and electronic diagnostics: Connect to a professional diagnostic computer to read vehicle ECU data, check for potential fault codes, and inspect the functions of all critical electronic systems.
  • Chassis and engine inspection: Lift the vehicle and carefully inspect the chassis structural components for damage. At the same time, check the engine and transmission for leaks, abnormal noises, or abnormal wear.

The third layer: Final outbound review. Before the vehicle is ready for shipment, our quality inspection team will conduct a final comprehensive review to ensure that the vehicle condition is completely consistent with the inspection report, and take detailed real-time photos and videos for your confirmation.

Can you get more photos of a particular car?

We offer the following methods to obtain more detailed visual information:

1. Schedule a live video car viewing:

  • If you see a vehicle that interests you in the pictures, please feel free to contact our customer service to schedule a free live video viewing.
  • Our sales consultants will show you every corner of the vehicle via live video at your request and answer all your questions in real time. You can specify any details you would like to see.

2. Specify detailed photos:

  • If you have any concerns about a specific area (e.g., a minor scratch, wear and tear on the seat), please provide us with your order number or vehicle VIN, as well as the specific area you wish to inspect.
  • We will take a high-resolution close-up photo or short video of the specified item for you within 24 hours and send it to you via email or social media.

What is the actual condition of the vehicle?

We promise that our descriptions of the vehicle's condition are absolutely truthful, transparent, and without any concealment. We understand that trust is the foundation of your transaction with us, therefore we use a combination of factual descriptions and supporting evidence to give you complete peace of mind.

  • High-resolution real-shot photos/videos: All images and videos you see are recent real-shot photos, never replaced with official promotional images or old images. We specifically show close-up details of imperfections (scratches, dents, wear) to ensure that what you see is what you get.
  • Professional Inspection Report: Each vehicle comes with a Vehicle Inspection Report issued by a third-party organization or our senior technicians, containing detailed data and conclusions on items such as body structure, paint, electromechanical systems, and chassis. This report is available for download and review.
  • Maintenance and repair record inquiry: Where possible, we will provide the vehicle's maintenance and repair records so that you can clearly understand its history.

Does your company have an office in our country?

To ensure that every overseas customer can purchase a car with peace of mind and pick it up without worry , we not only provide export services from China to the world, but also have established offline offices and partner car dealers in countries such as Russia, Ghana, and Nigeria .

Your ordered vehicle will be tracked by our team throughout the entire process, from inspection in China, export, and transportation to arrival at the local dealership. We will strictly control the vehicle's condition and safety at every step . Upon arrival, our local team will conduct another inspection to confirm the vehicle's status.


  • The vehicle's condition is consistent with the Chinese inspection report.

  • No transport damage

  • All functions are normal.

  • Complete documentation

We will notify you to pick up your vehicle on-site only after we have confirmed that everything is correct.

This means:

👉 You don't need to worry about your car's condition remotely.

👉 No need to bear uncertain risks

👉 Final acceptance can be completed in your own country

👉 All processes are transparent, legal, and compliant.

Truly achieving: Buy a car in China, get warranty coverage locally.

What are the advantages of buying a car through your company?

Choosing us means choosing a cross-border car buying experience with lower prices, better quality, and more reliable after-sales service .

⭐ 1. Lower prices: The advantage of direct sourcing from the factory.

We work directly with a large number of vehicle sourcing channels in China, reducing intermediaries and allowing you to buy a high-quality car of the same class at a price that is unimaginable locally.

There are no hidden fees; the final price will be disclosed at once.

⭐ 2. Quality Assurance: Every vehicle undergoes professional testing.

All vehicles must undergo a comprehensive inspection by a third-party testing agency , including inspection of the exterior, chassis, engine, transmission, and accident investigation.

We will provide a complete inspection report plus a full set of photos/videos to ensure that what you see is completely consistent with the actual condition of the vehicle.

⭐ 3. Worry-free after-sales service: Final inspection will be conducted after the vehicle arrives in the local area.

We have offline partner car dealers in countries such as Russia, Ghana, and Nigeria , and the vehicles undergo another rigorous inspection upon arrival in those countries.

You will be notified to pick up your car at the store only after everything is confirmed to be correct.

The delivery is only truly complete when the vehicle arrives in your country; the entire process is traceable, transparent, and safe.